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Holiday Rambler Club

September 7, 2008

Peter and Frances Leodler


We had a manufacture recall on running lights on our motorhome. We phoned the factory asking for warranty service in the Kansas City area. PCS was suggested and an appointment was made. We arrived a day before the appointed time. We were welcomed, accepted and worked in immediately. All technicians and employees were courteous and professional. The four and a half hour job was completed the same day and we were on our way; one day before expected.

Premier Coach’s motto "Satisfaction is more than a promise; its our way of doing business" was certainly extended to us. Tom Cuny Sales Manager and Linda Casey Owner extended an exceptional welcome. On a scale of 1 to 10, PCS rates a 10 plus. When your RV requires service, we highly recommend Premier Coach.

Premier Coach is located at 3423 NW Tullison Rd , Riverside MO 64150 phone 816 587 1500. Their location is in the KCMO metro area north of the river on the MO side.

Peter and Frances Leodler
Country Coach Allure #31279
Quitman Texas

Pete and Lynn Kerr


A couple of weeks ago my wife Lynn and I were hit by a freak windstorm while driving our motor home across eastern Colorado toward Kansas City. A particularly severe gust produced a loud bang, and in the rear view we saw our living room awning detaching itself as one of the locks came loose from the side of the coach.

After finally securing the awning, we limped into KC where we called Coach Net, a service of Family Motor Coach Association, and asked them to help us find someone who could get us on our way. A callback came within five minutes, with Coach Net strongly recommending Premier Coach, providing a contact name and phone number.

When I called I was amazed to be invited to drive in that very afternoon, which I could not do. Instead we made an appointment for the following morning, at whatever time was convenient for us. Nobody asked where we bought the coach, or suggested we could have an appointment three weeks hence. It was "come on in and we'll get you going."

When we arrived the following morning we were greeted by a series of friendly, courteous, caring individuals whose immediate task was to get us repaired and on the road. Well before noon we found ourselves back on the road, headed for our next destination.

The work was done quickly, effeciently and reasonably. Although parts were not available, things were tweaked, straightened, coaxed and we were given a complete breakdown of what had happened to the awning and its mounts, what was done by PCS, and what we needed to order from the awning folks in order to make it like new again.

Now although Basalt, Colorado, our home, is not within close proximity to PCS, we feel as though we have finally found the dealer we've never seem to have had since we started motor homing. Who knows, when we get down to choosing our next coach we might just make that 750 trip!

Thanks for your efficiency and your "can do" approach. You folks are wonderful.

Pete and Lynn Kerr

Bob & Sharon Edwards



We just bought our new motor home and took delivery on Friday. Our experience with your staff there was nothing less than outstanding. Joe & Tom did every thing they could to help us get into our new motor home. We received (an) excellent trade-in value on our old one with a great buy on the new one. Everyone there made us feel like we were part of the family. From start to finish, our experience was great. We are now looking forward to seeing you when our first service is due. Thanks for a great motor home.

Bob & Sharon Edwards

Open Roads Forum

August 1, 2007

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3423 NW Tullison Rd, Riverside, MO 64150 - 816-587-1500 OR 866-426-2247 Toll Free