Our attention to detail has made us a legendary service & sales center
Read what our customers have to say!
December 7, 2010
I was a Canadian a long way from home and God brought me to these wonderful people.
I have not enough good words to say about the staff at Premier Coach. Dawn was such a joy to come to with my small problems; she always had the time and found me an answer. Josh, I’m sure, can fix anything – thanks for coming in on your day off to help to get me back on the road quickly. Thanks Joe and Charlie for arranging for someone so quickly from your auto body associate and for letting me use the cement pad in the compound. Justin is such a good example of an employee who likes working for his employer; he shows such enthusiasm and dedication toward each and every task/job that he is asked to perform.
Pat and Linda have certainly surrounded themselves with great employees, which is why their company is flourishing regardless of the economy. My delay, as we waited to hear from my insurance company in Canada , became embarrassing to me but not once did I have any indication from the staff at Premier that I was a nuisance.
I want to wish ALL OF YOU the very best of the Holiday Season and the best in the New Year.
THANK YOU ONCE AGAIN.
Stranded but cared for by the best.
I am recommending you to all my friends who are looking for Motorhomes, as I know they will receive the best of service and care if they deal with Premier Coach.
Linda H - Blue Springs, MO
Tuesday, September 21, 2010
Dear Folks at Premier Coach,
Just wanted to say, “Thank You!!!” Andrew saved our vacation (again!). We have had the pleasure of renting an RV from Premier Coach for the last three years. Andrew was so great at explaining how things worked, and made it easy for us to just take off. Friends who have rented RV’s elsewhere indicated they were required to watch an hour video, and still had questions. Andrew did a great walk-through of the things we’d need to know, we were able to hit the road right away and felt confident I could handle the RV. This year when we went to rent I wasn’t quick enough in making my reservations, and my favorite unit was already reserved. I hope the lucky ones who took it out really enjoyed it!
Andrew was so helpful in helping us find another unit that I could feel comfortable driving. We’d always rented the smallest unit before, and I was more than a bit nervous about driving and maneuvering anything bigger in the campgrounds. Andrew made arrangements for us to come out and do a walk through of an available unit that he thought would work out best for us. He had selected the next smallest unit, and one that had an extra step into the cab so I could get in more easily. He even price matched the rental unit for us. Of course it was our choice to decide whether to rent it or not, or to try to find a smaller unit elsewhere. Even though it was 100+ degrees that afternoon, Andrew let us take all the time we needed to decide if this was something I could handle. Absolutely no pressure, and he answered all my questions, and some I hadn’t thought to ask. He even offered to ‘hold’ the unit for us so I could really have time to think about it.
Last year when we were on the road and had questions, you were just a phone call away, and explained everything clearly and with the push of a couple of buttons had me up and working in just a few minutes. (Seems when using electricity from the campground that is 20 amps with a 16 gauge extension cord to run things isn’t quite good enough to run everything I wanted to. Just put the refrig on propane only, and we were good to go. This year I purchased a 10 gauge extension cord just to be sure.)
Everyone we’ve spoken with has been great to work with, and if we ever decide to purchase an RV I know that Premier Coach will be the place. You’ve treated us like family, and truly seemed to care that our experiences were good ones.
Thank you Andrew for driving us over that narrow bridge. When the road work is complete I’m sure it’ll feel like a four lane highway!
Oh, buy the way. The RV we took out this time...well, it’s now my new favorite RV. Can’t wait ‘til next year to take it out again…this time I’ll call much, much earlier!
Thank you again for the special attention and consideration you have shown us.
Until next year,
Blue Springs, MO
August 26, 2010
To Andrew and Staff,
I noticed the testimonials page on your website and don't think I've told you guys thanks enough. We've rented our RV from you guys 8 or 9 times over the past few years for the races at the Kansas Speedway. You have always provided the best overall experience when it comes to renting an RV. Everyone there has always been the best when it comes to customers service. Andrew always takes care of all of our needs and really makes me feel like I'm getting VIP service. My brother is in a wheelchair and Andrew always works with us to figure out which RV will best fit our needs. From where the entrance is, the size of RV, sleeping arrangements and everything in between, he really does take care of it all. I don't think I've thanked Andrew and everyone else there enough for everything you do for us. You guys and gals really are The Best! Looking forward to seeing you all for the Races next month.
Chris Price (customer for life)
Jeff, Dianne Williams
July 16, 2010
Girl Scouts of America - NE Kansas NW Missouri
July 14, 2010