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Testimonials

PREMIER'S TESTIMONIALS

Our attention to detail has made us a legendary service & sales center
Read what our customers have to say!

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From Nancy Jones

We had a leveler celluloid go out and called them from Rapid City. They told us to come in on day we had wanted. They replaced the celluloid and had it out of the shoppe in less than 3 hours. GREAT SERVICE and be sure to ask for Mark. He wins Service Person of the USA...in my opinion!!! Thanks for coffee and for your friendship. 

Jason Tyler

 Thank you Premier Coach for helping us with an awesome RV vacation! This was our first and you guys made it memorablešŸ˜€ — at The Mackinac Bridge.
 
 
 
 
 
 

Bob Keeney

October 3, 2012

Hey, wanted to let you know that we had a great time in the Jellystone Campground in Estes Park. The staff was friendly, the site was level and clean, and the facilities were exceptionally clean. Last week was their last week of the camping season so they were on skeleton staff but we'd recommend them to anyone going there.


Wonderful week to be in Estes as the weather turned and snow started in the mountains. Little bit of rain and it was cool but we were prepared for it. Thankfully the class A we rented had a nice furnace!

Hope to buy a class A diesel next spring if things continue as they are. You guys are at the top of the list of who to talk to!

Thanks for the info and I'm sure we'll talk to you again!

Bob K.

Kellie Pierce

July 11, 2012

I am on day 3 of a month long trip to Colorado, Wyoming and Montana.  My first day out (Monday) the fridge did not get cool and I thought maybe it would just take longer since it is so hot out.  I haven’t done much traveling in high temp conditions as I prefer cooler weather and smaller crowds.  Day two, still not cooling and I realized it needed to be seen by a service technician.  I am hundreds of miles from home and no ide idea who to call or where to go.
  I called Good Sam and asked for recommendation in Kansas City area.  Your company was first on the list, so I called them first.  Initially they told me that they could not possibly look at my rig since the current wait for an appointment is 3 weeks.  (I later heard this confirmed several times while I waited in your office)  After hearing my story, Dexter told me that I could “bump” others waiting if I agreed to pay for 2 hours of the tech’s time.  He gave me your address for my GPS since he had no idea where my current location was.  We discussed how it could take some time if we had to wait on parts etc.  Once at your shop, I was simply amazed at the friendly, over the top fantastic service I received.  Dawn and the other girl out front insisted I bring my dog inside the cool office, offered me cold water to drink and chatted pleasantly with me the whole time, in between answering phone calls and waiting on other customers.  I have an extended warranty plan which covers my entire coach and all its systems but Dexter explained that it would probably be faster if I paid you, then filed a claim with them later and I agreed.  Barely an hour later he told me I was good to go.  I could not believe it!  He and the other tech also climbed on the roof to correctly situate my antenna, showed me an electrical connection and explained how I should be using it, and taught me to use my generator.  Every single employee I met was AWESOME!!!  You deserve the highest rating possible and you can be sure I will share my story with everyone I know.

Thank you so much for helping me continue on my dream trip!

Sincerely,

Kellie Pierce 

Steve and Deb Roberts

June 28, 2012

THANK YOU SO VERY MUCH

It comes so little these days that customer service is a way of life and not a false promise.  I was pleased to hear that Premier Coach could get my Monaco Windsor motorhome in for some awning repair work on such short notice; it is apparent that this company practices good customer service.

I am excited about the mere fact that Premier bends over backwards to service our motorhome.  I will make an effort to tell all of my RV friends about the wonderful people at Premier Coach of Riverside, Missouri.

Thanks again for the extra effort.

Sincerely,

Steve A. Roberts

Steve and Deb Roberts
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PREMIER COACH RV SALES, SERVICE & RENTALS
3423 NW Tullison Rd, Riverside, MO 64150 - 816-587-1500 OR 866-426-2247 Toll Free